Use ReviGo honestly, safely, and lawfully.

Effective and last updated: 3 September 2026

1. Who this policy covers

This policy applies to every Customer, authorized contact, branch, employee, contractor, and other person who configures, distributes, displays, or uses a ReviGo product on the Customer's behalf. The Customer is responsible for giving relevant staff clear instructions about these rules.

2. Authorized destinations

A destination must be a secure public web address that the Customer is authorized to use. It must accurately identify the relevant business or service and must not unexpectedly send visitors somewhere materially different from what the card or display promises.

Destinations must not:

• impersonate another person, brand, branch, or organization;
• collect passwords, payment credentials, or sensitive information deceptively;
• deliver malware, unwanted software, or harmful instructions;
• contain unlawful, fraudulent, defamatory, abusive, or exploitative material;
• infringe intellectual-property, privacy, publicity, or other third-party rights;
• hide their real destination through unsafe or unauthorized forwarding; or
• point to internal networks, local devices, insecure protocols, or blocked hosts.

3. Genuine reviews only

ReviGo helps a customer reach a review page; it does not create, write, purchase, filter, or guarantee reviews. Businesses may make a neutral request for feedback based on a genuine customer experience.

The Customer must not:

• pay, discount, reward, or offer free goods or services for a review;
• ask only satisfied customers for public reviews while diverting criticism elsewhere;
• pressure a visitor to leave a particular rating or mention specific content;
• ask staff, relatives, contractors, or controlled accounts to post biased reviews;
• generate unusual or coordinated review activity; or
• discourage, suppress, or condition service on removing a negative review.

The Customer remains responsible for following each destination platform's current rules. A platform may remove reviews, restrict a profile, or change its policies independently of ReviGo.

4. Security and technical misuse

No person may probe, scan, overload, reverse engineer, bypass, interfere with, or obtain unauthorized access to ReviGo systems, credentials, tokens, databases, analytics, administration tools, or another customer's service. Automated requests, scraping, denial-of-service activity, credential guessing, and attempts to defeat rate limits are prohibited.

5. Cards and credentials

The public address and embedded card credential must not be altered, duplicated, published separately, reassigned, or programmed into additional products without ReviGo's written approval. A lost, stolen, copied, or suspicious card must be reported promptly so its credential can be reviewed, disabled, or replaced.

6. Lawful communications

ReviGo must not be used to send unsolicited messages, misrepresent an offer, hide mandatory commercial information, or obtain consent through misleading design. The Customer is responsible for notices, offers, and communications it publishes at the destination.

6.1 Announcements, advertising, and offers

Customer-supplied announcements and promotions must be truthful, current, clearly attributable to the Customer, and supported by available stock or capacity. The Customer must disclose material eligibility, duration, price, limitation, redemption, and fulfilment terms and honor a valid offer as required by law.

Announcements must not:

• condition a benefit on a positive review or on changing or removing criticism;
• use another party's brand, image, offer, or personal information without permission;
• target or exploit children or vulnerable people unlawfully;
• promote prohibited, unsafe, counterfeit, or unlawfully supplied goods or services; or
• misrepresent ReviGo as the seller, sponsor, guarantor, or fulfiller of the Customer's offer.

6.2 Customer access and instructions

Access codes, Telegram memberships, administrator credentials, and customer seats are for authorized individuals only. The Customer must remove access when a representative leaves or changes role, protect activation codes from disclosure, and promptly report an incorrect or unauthorized instruction. Activity performed through an authorized account may be treated as the Customer's instruction until compromise is reported.

7. Monitoring and enforcement

ReviGo may validate destinations, classify automated traffic, investigate security signals, and preserve relevant audit evidence. ReviGo may reject a change, temporarily pause a route, require corrective action, disable a compromised credential, or terminate serious or repeated misuse.

Where practical, ReviGo will explain the concern and allow a reasonable opportunity to correct it. Immediate action may be taken where delay could expose a visitor, customer, platform, or system to harm.

ReviGo may cooperate with a platform, rights holder, payment provider, security specialist, or competent authority where reasonably necessary to investigate a credible complaint or comply with law. Enforcement does not create a duty to continuously monitor every destination or Customer action.

8. Reporting misuse

Report suspected phishing, impersonation, unsafe destinations, credential exposure, or other misuse to ReviGo. Include the visible card location, business name, and approximate time of the event where possible. Do not send passwords, private tokens, or unnecessary personal information.